1. Introduction
Welcome to Milamai.com ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website [www.milamai.com] (the "Site"). By using the Site, you agree to this policy. If you disagree, please refrain from accessing the Site.

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2. Information We Collect

a. Information You Provide:
We collect personal information you voluntarily provide, including:

• Name

• Email address

• Mailing address

• Phone number

• Payment details (processed securely by third parties like Stripe/PayPal)

• Other data you submit (e.g., inquiries, feedback).

b. Automatically Collected Information:
When you visit, we collect:

• IP address, browser type, operating system

• Pages viewed, access times, referring URLs

• Device information.

c. Cookies and Tracking Technologies:
We use cookies (necessary, analytics, marketing) to enhance your experience. Third parties like Google Analytics may also use cookies. Manage preferences via browser settings.

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3. How We Use Your Information
We process your data for:

• Service Delivery: To operate the Site, process transactions, and fulfill contracts.

• Communication: Respond to inquiries, send updates (transactional only).

• Marketing: Send promotions with your consent (opt-in).

• Analytics: Improve Site functionality and user experience.

• Legal Compliance: Prevent fraud, meet regulatory obligations.

Legal Basis (GDPR):

• Contractual necessity for services.

• Consent for marketing.

• Legitimate interests (e.g., security, analytics).

• Legal obligations.

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4. Sharing Your Information

• Service Providers: Third parties (e.g., payment processors, hosting services) assist under strict data protection agreements.

• Legal Requirements: Disclose if required by law or to protect rights.

• Business Transfers: In mergers/acquisitions, data may transfer as an asset.

We do not sell your personal information.

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5. Your Rights
Depending on residency (GDPR/CCPA), you may:

• Access, correct, or delete your data.

• Restrict/object to processing.

• Request data portability.

• Withdraw consent (e.g., opt-out of marketing emails).

• Opt-out of data sales (CCPA: we do not sell data).

To exercise rights, contact us at [privacy@milamai.com]. Respond within 30 days. GDPR users may lodge complaints with a supervisory authority.

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6. Data Security
We use SSL encryption, secure servers, and access controls. Note: No method is 100% secure.

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7. Data Retention
Retain data only as long as necessary for purposes collected or as legally required.

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8. International Transfers
Data may be transferred outside the EU. We ensure safeguards (e.g., GDPR Standard Contractual Clauses) are in place.

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9. Children’s Privacy
Our Site is not intended for children under 16. We do not knowingly collect their data. Contact us if aware of such collection.

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10. Third-Party Links
We are not responsible for the privacy practices of external sites linked on our Site.

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11. Policy Updates
Updates will be posted here with a revised effective date. Material changes may be notified via email/Site notice.